Privacy Policy

Privacy Policy

StoresWiki Shop is operated by StoresWiki LLC, Via Giuseppe Mazzini 4, Belpasso, 95032, CT, Italia. This policy explains how we collect, use, share and protect personal data when you use our marketplace, website and apps (the "Platform").

1. Data controller

The controller is StoresWiki LLC, Via Giuseppe Mazzini 4, Belpasso, 95032, CT, Italia. Contact [email protected] or +39 3513762924 for any privacy matter.

2. Information we collect

• Account data — name, email, phone, password, profile details.
• Order data — billing and shipping addresses, order contents, invoices.
• Payment data — handled by regulated providers (e.g. Stripe); we do not store full card numbers.
• Usage & device data — interactions, device identifiers, IP address, cookies.

3. How we use it

• To create and secure your account (including optional Google sign-in).
• To process orders, payments, shipping, returns and refunds.
• To provide support and send transactional notifications.
• To prevent fraud, comply with law, and improve the Platform.
• With your consent, to send marketing communications.

4. Legal bases (GDPR)

We rely on contract performance, legal obligations, consent and legitimate interests. You can withdraw consent at any time.

5. Sharing

We share order details with the relevant vendor and shipping partners to fulfil your order, and with payment, hosting and communication providers acting for us, or authorities where legally required. We do not sell personal data.

6. Retention

We keep data only as long as necessary, including for legal, tax and accounting purposes under Italian and EU law.

7. Your rights

You may access, correct, delete, port, object to or restrict processing, and withdraw consent — contact [email protected]. You may also complain to the Italian Garante per la protezione dei dati personali.

8. Security & children

We use encryption in transit, access controls and backups. The Platform is not directed to children under 16.

9. Contact

StoresWiki LLC, Via Giuseppe Mazzini 4, Belpasso, 95032, CT, Italia — [email protected] — +39 3513762924.